Frequently Asked Questions
How do I verify my discount eligibility?
There are several ways you can verify your status to get approved for a GovX ID. The verification methods depend on your affiliation. You only need ONE verification method to be approved.
- Document upload
- Defense Manpower Data Center (DMDC)
How long does it take to get verified?
Most verifications only take a minute to complete online. However, if for any reason we need to review your verification request, the friendly team at GovX will work with you to get you through the process as quickly as possible.
What happens when I verify my status?
If you choose to verify your status via your work email, our system will automatically validate the authenticity of the address. In most cases, this only takes a few seconds. However, if we are unable to authenticate the address our team will review it, which may take up to 24 hours. Once your email address has been verified as valid you will receive an activation link to verify ownership of the email address. You must click this link in order to validate that the email address belongs to you.
Will I get a new code every time I verify my eligibility?
Yes, a new code will be provided each time you verify your eligibility.
Can I combine my military, first responders, or teacher discount with other discounts on the site?
While this discount cannot be combined with other promotions, you can rest assured that you are always getting the best deal. Some exclusions may apply.